1. Introduction

Fair Market ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our property listing platform in Bulgaria.

2. Information We Collect

Personal Information:

Name, email address, and phone number
Profile information and preferences
Property listing details and photos
Search history and saved properties
Communication records with other users

Technical Information:

IP address and device information
Browser type and version
Usage patterns and analytics data
Cookies and similar tracking technologies

Location Data:

Property locations and search areas
General geographic information (with your consent)

3. How We Use Your Information

We use your personal data to:

Provide and improve our platform services
Process property listings and user registrations
Enable communication between users
Send relevant property alerts and notifications
Analyze usage patterns to enhance user experience
Comply with legal obligations
Prevent fraud and ensure platform security

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your data based on:

Consent: When you explicitly agree to data processing
Contract: To fulfill our service obligations
Legitimate Interest: To improve our services and prevent fraud
Legal Obligation: To comply with applicable laws

5. Data Sharing and Disclosure

We may share your information with:

Other Users: Contact information for property inquiries (with your consent)
Service Providers: Third-party companies that help us operate our platform
Legal Authorities: When required by law or to protect our rights
Business Partners: Only with your explicit consent

We do not sell your personal data to third parties.

6. Data Security

We implement appropriate security measures to protect your personal data:

Encryption of sensitive data in transit and at rest
Regular security audits and updates
Access controls and authentication systems
Employee training on data protection

7. Data Retention

We retain your personal data for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements

Account data is typically retained for 3 years after account closure, unless longer retention is required by law.

8. Your Rights (GDPR)

Under GDPR, you have the following rights:

Access: Request copies of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your personal data
Portability: Receive your data in a structured format
Restriction: Limit how we process your data
Objection: Object to processing based on legitimate interests
Withdraw Consent: Withdraw consent at any time

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and login status
Analyze website traffic and usage patterns
Provide personalized content and recommendations
Enable social media integration

You can control cookie settings through your browser preferences. For detailed information, see our Cookies Policy.

10. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, including:

Standard Contractual Clauses (SCCs)
Adequacy decisions by the European Commission
Certification schemes and codes of conduct

11. Children's Privacy

Our platform is not intended for children under 16. We do not knowingly collect personal data from children under 16. If we become aware of such collection, we will delete the information promptly.

12. Marketing Communications

We may send you marketing communications about:

New features and platform updates
Property recommendations based on your preferences
Market insights and real estate news

You can unsubscribe from marketing emails at any time using the link in the email or by updating your preferences in your account settings.

13. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

Posting the updated policy on our website
Sending email notifications to registered users
Displaying prominent notices on our platform

15. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee compliance with data protection laws. You can contact our DPO at:

Email: dpo@fairmarket.com

16. Complaints and Contact

If you have concerns about how we handle your personal data, you can:

Contact us at privacy@fairmarket.com
Lodge a complaint with the Bulgarian Commission for Personal Data Protection
Contact your local data protection authority if you are outside Bulgaria

Contact Information:
Fair Market Bulgaria Ltd.
Sofia, Bulgaria
Email: info@fairmarket.com
Phone: +359 2 XXX XXXX